Repository: UIHistories Project: Board of Trustees Minutes - 1988 [PAGE 146]

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136

BOARD OF TRUSTEES

[November 13

The remaining fifty employees, who are subject to a collective bargaining agreement with Local 321 Service Employees International Union, will be interviewed by the contractors and many are expected to be offered positions. Compensation and fringe benefits for those hired will be consistent with industry standards. A series of meetings was conducted with Local 321 regarding contracting-out of a portion of the food service operation, and an impasse was reached. The University will continue to meet with the union concerning the impact of the decision to lease a portion of the auxiliary food services operation. The contract will be for a period of at least five years. The University may terminate the contract, if the contractor fails to correct, with 120 days' notice, any operating deficiencies or deviations in specified standards of food quality or service. Requests for proposals were sent to thirty-six food service industry vendors and three proposals were received. The Pillsbury Group and Custom Management Corporation proposals were made as a joint submission, later separated by the companies. Together, they are the most favorable proposals, considering economics, scope, and diversity of food services to the campus community. The Campus Auxiliary Services estimates that commissions and food service revenue from the Pavilion and Faculty Club will be sufficient to fund the campus' direct operating expenses. Under the terms of the contracts, the campus will receive a commission on total food sales, such commission estimated at $305,000 annually. The vice president for business and finance recommends approval. I concur.

O n motion of Mr. Madden, these contracts were awarded by the following vote: Aye, Mrs. Day, Mr. Forsyth, Mrs. Gravenhorst, Mr. H a h n , Mr. Howard, Mr. Logan, Mr. Madden, Mrs. Shepherd, Miss Smith; no, none; absent, Governor Thompson. ( T h e student advisory vote was: Aye, Mr. Filip, Mr. Starkeson; no, none.) Contract for Housekeeping Management, University Hospital and Clinics, Chicago

(19) The chancellor at Chicago has recommended award of a contract to ServiceMaster, Inc., to provide professional services for management, consultation, employee training, supplies, use of equipment, systems and technology for the University of Illinois Hospital and Clinics housekeeping department. The level of cleanliness currently maintained at the hospital and clinics is not acceptable. The University has added additional staff in an effort to obtain an appropriate standard of cleanliness but without success. It has been demonstrated that the department suffers from excess staff and insufficient professional management. Review and analysis of the housekeeping department indicates that the problem is one of management, supervision, and training rather than the level of available resources. The contract will provide housekeeping management services, systems enterprise, employee training, and technology from ServiceMaster, Inc., an Illinois health care corporation, and the largest of its kind in the nation. The program will significantly improve the quality of housekeeping services currently provided. Specifically, the contract will provide: (1) professional on-site management; (2) research and education support personnel; (3) Housekeeping Management Information System; (4) staff development and education programs in housekeeping operations and supervisor development; and (5) performance accountability. It is anticipated that as improved cleaning processes are implemented, the current housekeeping staff will be reduced by twenty-six full-time status positions (one now vacant) and by fourteen part-time non-status positions. Under the con-